Award-winning Agency
We are so proud to have been awarded several accolades over the years. We have won Fife Women in Business Most Enterprising Business of the Year Award; Ruth Smyth has won Fife Women in Business Outstanding Contribution to Business Award and was a finalist for the Institute of Directors Regional Director of the Year Award; and Ruth was one of four finalists for the Association of Scottish Businesswomen Outstanding to Contribution Award 2011.
What others say about us
"Mrs H and family are very happy with the service provided by Paramount and agreed to me letting you know how much they appreciate your service. The family feel there has been a great improvement in Mrs H since as a result of the care she receives." (Social Work, November 2012)
Selection of comments made to Care Advisor by Clients in November 2012
Family thinks the world of GM and do not know how E would manage without her. E thinks that G is not just a carer but a trusted friend.
ML loves it when LM and TO comes in and would be devastated to lose them as her carers.
JC likes it when KA comes in as he can have a laugh and a joke with him.
Client happy with all her carers but especially NM as she "brought a good feeling to the house".
BM said he was "more than happy....in face he feels JP is part of the family".
Mrs A from Lochgelly called the office to say how grateful she was that we were able to take on her care at such short notice. She was happy that I had made time to go out and see her to discuss what she needed from our carers, she also said that all the carers that had visited her from Paramount were "absolutely marvelous" (her words not mine), and she said they were all very friendly and pleasant and listened to what she wanted done on the day. Although we only had Mrs A for just over a week she said if she ever had to get care at short notice again she would definitely use our services: she could not praise the carers enough. It is always nice to get positive feedback and not only hear about the negative. I would just like to say to all our carers out there in the big wide world "THANK-YOU ALL AND KEEP UP THE GOOD WORK" Ann Beaton, Manager/Care Advisor, August 2012
"Just a note to say thankyou for the wonderful care that you take with my mother. L....., I think you are absolutely super at your job and a little angel that makes my Mum's day. I am proud to have met you. Best regards." Client's relative
"I would just like to say a Big Thankyou to Ruth and the girls in the office for all their support and encouragement during my recent personal difficulties. They were always there to listen to me and always gave a shoulder to cry on. This was very much appreciated and will never be forgotton. I will never be able to Thankyou all enough." Carer - 6 years working with Agency
Client's daughter called office to praise M......for the care given to her father. She lives in London so doesn't see her father often so is very grateful for care her father receives from Paramount and M.... (her father's carer). M...had visited her father during a power cut when he was sitting in the dark on her arrival. She reassured him and gave him a torch. The family were contacted regarding the situation. M... then returned in the evening, by which time power had been restored, to check on her father and to ensure he was warm and had a hot meal.
Recruiting is ongoing
Our philosophy is to provide an excellent standard of care for our Clients at an affordable cost. We value our clients highly so we take great care in our selection of nurses and carers. We currently provide staff throughout Fife, Tayside, Angus, Perth & Kinross, and Clackmannanshire. We pride ourselves on listening to our Clients to ensure that their individual needs are being met when providing care.
Due to our award-winning success and quality of care delivered, our workload has increased and we are currently recruiting nurses and carers. If you are committed to delivering a high standard of care, please contact us today.
SVQ 2 Health & Social Care Handbook for Carers
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